Privacy policy for the FitCloudPro application, explaining how we collect, use, and protect your personal information.
2025/12/19
Last updated: December 19, 2025
(1) The "FitCloudPro" application is operated by Shenzhen Tuobu Intelligent Big Data Co., Ltd. (hereinafter referred to as "Toppo" or "we") to record and analyze users' exercise and health data, and to provide professional sports guidance and health services. When providing services to you, we may need to collect information (including but not limited to personal information) that you provide or your device. This Privacy Policy is designed to help you understand the purpose, manner and scope of our collection of your personal information, and how we use and protect your personal information.
(2) To protect your privacy, we will not collect any of your information (including but not limited to IMEI, IMSI, device MAC address, software list, device serial number, android ID) before you agree to authorize it.
(3) Please read and understand this Privacy Policy carefully before using our products and services. The service object of this product is adults. If you are a minor, please read and understand the relevant terms of service accompanied by a legal guardian, and use it under the guidance of the guardian.
(4) If you do not agree with the terms of this Privacy Policy, you can cancel the authorization or close the "FitCloudPro" application, and we will not be able to provide you with corresponding services. If you register and log in to "FitCloudPro", it means that you fully and clearly understand the following information collection and use behaviors and your rights, and agree to our collection and use of the information you provide and related equipment.
When the app is in use or after exiting, you need to continue to access the motion sensor to obtain pedometer data, and connect to the network to complete data transmission. In order to provide sports guidance and health services, we need to collect and use your personal information as follows:
(a) Log in with your account and enjoy the "FitCloudPro" service. You need to register or log in your account to use the service, so we will collect your account-related information, which may include your account number, nickname, avatar, height, weight, and gender.
(b) In order to manage your exercise data, we need to collect your device location, exercise track, exercise type (walking, running, etc.), exercise duration, number of steps, distance, calories and other exercise data. The location and trajectory are personal sensitive information, and the purpose of collecting such information is to record and count your daily movement data and trajectory.
(c) In order to improve the accuracy of your exercise data, some features require the collection of your height, weight and exercise settings (such as exercise goals, metric and imperial settings, etc.). Failure to provide this information will affect the accuracy of sports data calculations, but it will not affect the basic functionality of using the app.
(d) In order to provide you with information display services, your fitness data will be counted and displayed in the "FitCloudPro" application.
(e) In order to realize the achievement system service, we need to count your sports health history data, including nickname, avatar, number of steps, exercise time, sports performance, sleep data and location. Your exercise records and weekly/monthly/annual report services. If you do not provide this information, we will not be able to provide you with achievement-related services.
(f) In order to provide you with customer support services, you can give us feedback on the "Feedback" interface when there is a problem in the use of the app. The logs and contact information you upload are only used for communication and locating problems, and will be automatically deleted after use. Failure to provide such information will result in the developer being unable to solve the problems you encounter, but this will not affect your use of other functions of the service.
During the use of this app, you need to connect to the network and call the following mobile phone permissions: location, Bluetooth, camera, contacts, call history, phone, storage, microphone, fitness exercise permissions. The specific rules and scenarios are as follows:
Location permissions: When you use sports, single sports track map generation, Bluetooth pairing, weather notification and other functions, you can choose to enable this permission to determine your current location information. When you switch these functions to background use, the device will still use your location information. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.
Bluetooth permissions: When you need to associate wearable devices, synchronize related data and use related functions, we need to access your Bluetooth permissions. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.
Camera permission: When you connect the device by scanning the QR code or use the smart device to control the phone to take pictures, we need to apply for and obtain this permission from you. If you do not need such services, you can turn off this permission at any time, which will not affect the use of other services.
Contacts permission: When you use the wearable device to answer calls and add frequently used contact services, the wearable device needs to access the address book permission, so that the address book can be quickly imported into the wearable device to initiate calls or add contact information. If you do not need such services, you can turn off this permission at any time.
Call record permission: When you use the wearable device to push the caller number, control the volume and call channel, we need to access the call record permission. If you do not need such services, you can turn off this permission at any time.
Phone permission: When you pair with the associated device or use the functions of answering calls, rejecting calls, and accepting call information on the wearable device, some FitCloudPro devices require access to phone permissions in order to obtain the phone status. If you do not need such services, you can turn off this permission at any time.
Storage permission: When you use functions such as sharing or adding devices, you can choose to enable this permission to read or write application usage information, pictures, videos and intermediate step data. If you do not need such services, you can turn off this permission at any time.
Microphone permission: When you use the wearable device to issue voice commands or use the audio interface to transmit data, some sports and health devices require access to the microphone permission. If you do not need such services, you can turn off this permission at any time.
Permission to read the list of installed applications: When you use the route details interface of the running route, you can choose to enable this permission to jump to different map software to start navigation.
Step count permission: When you wear a wearable device or use sports functions, this app will collect and transmit data such as step count and exercise duration by establishing a Bluetooth connection to the device sensor. This app will encrypt and store data and only use it for sports-related services.
Heart rate permissions: When using the heart rate monitoring function, this app will collect and transmit your real-time heart rate data, heart rate variability (HRV) and other physiological indicators by establishing a Bluetooth connection to the device sensor. It will only be used for functional scenarios such as health analysis and exercise suggestions.
Blood oxygen saturation permission: When using the blood oxygen saturation monitoring function, this application will establish a Bluetooth connection to the device sensor to collect and transmit your blood oxygen concentration, detection time and other physiological data. This application will use encryption technology to store data and will only be used for health monitoring, abnormality reminders and other related services.
Sleep quality and duration permissions: When using the sleep quality and duration monitoring function, this application will collect and transmit data such as your sleeping/awake time, sleep stage (light sleep/deep sleep/REM), number of tossing and turning, etc. through device sensors. This application will encrypt and store the data and only use it to generate sleep reports and other health services.
Physical activity recognition permission: When using the physical activity recognition function, this app will collect and transmit data such as your exercise type (such as walking, running, cycling), acceleration, and activity trajectory through device sensors. This app will encrypt and store data and only use it for scenarios such as generating activity reports.
(a) In order to manage wearable devices (including watches and bracelets), we need to collect your device type and device configuration data. The purpose of collecting this information is to establish a Bluetooth connection, manage device configuration, complete software upgrades, and display data sources.
(b) Some wearable devices support the phone function, and need to access the phone contacts and call records, and sync them to the watch for the call function.
(c) Some wearable devices support the Bluetooth message synchronization service, which needs to be connected to the network and use the phone, SMS, notification, address book and call log permissions of the mobile phone to send phone numbers, contacts, call status, text messages and notification messages to paired devices.
(d) When some wearable devices are connected and managed through the app, this application will transmit personal data (gender, age, height and weight, etc.) and device configuration data to the wearable device through a secure channel.
(e) Some wearable devices support the weather forecast function, and your location information will be sent from the mobile phone to the weather service provider locally to obtain the weather information in your area.
(f) Some wearable devices support SMS quick reply function, which requires reading the ICCID to identify the uniqueness of the SIM card and perform SMS quick reply.
(a) Profile information: profile photo, personal signature, nickname, gender, time zone, language, sporting preferences and regional data.
(b) Personal body data: birthday, height, weight, gender.
(c) Device-recorded data: activity information, sleep information, weight, impedance value, distance, swimming style, pace, exercise time.
(d) Behavior marking information: activity information used to provide corresponding service marking functions.
(e) Incoming call information: When you use the incoming call and text message reminder function, the app will obtain data related to incoming calls, text messages, and contacts. Related data will be displayed on devices such as wristbands and watches, but the app will not store your call, text message, and contact data.
(f) Mobile phone information: mobile phone operating system version, brand and model, hardware identifiers (such as IDFA, IMEI), system time, and alarm clock.
(g) Network usage data: network types, network signals, etc. in relation to specific functions of the app.
(h) Music control information: When you use the music control function, we will collect music information from your mobile phone (song title, playback status, volume) and synchronize it to the device. This information is only displayed on the device and we do not store it.
(i) Location data: We may collect your location data when you use location-based program services or features.
(j) Feedback information: When you submit relevant feedback, relevant user feedback logs and contact information will be collected according to your choice.
(k) Device information: When you use the app to connect to a hardware device, the device's unique identifier, firmware version, and related feature usage statistics will be transmitted to the server.
(l) User-submitted information: Exercise goals, weight goals, women's health data (if you choose to use this function), custom watch face pictures you upload.
(m) ICCID: This app will automatically read the ICCID when the user uses the SMS quick reply function. It is only used to identify the uniqueness of the SIM card and will not be stored or shared with third parties.
Both Toppo and third-party service providers use technologies such as cookies, tags and scripts. These technologies are used to analyze trends, administer the website, track website user activity, and collect demographic data about our overall user base.
(a) Log files: We collect certain data and store it in log files. Such data includes Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click traffic data.
(b) Mobile analytics: We use mobile analytics software to allow us to better understand the functionality of the mobile software on your mobile phone. This software records information about how often you use the application, events that occur in the application, aggregate usage, performance data, and application failures.
(c) Local storage: We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content and preferences.
We do not sell any personal information to third parties.
From time to time we may disclose your personal information to third parties in order to provide the products or services you have requested. Toppo will only share your personal information according to your authorization and will contractually stipulate the practices and obligations of third parties to comply with applicable local data protection laws.
Third-party service providers include:
(a) Sports and health platforms: In order to realize third-party sports and health services (including Google Fit and WeChat Sports). After you enable the corresponding function authorization, this service will synchronize the sports data to the corresponding third-party platform. You can cancel the authorization on the corresponding service provider page.
(b) Map services: The outdoor sports track recording map service is provided by AutoNavi or Google.
(c) Social sharing: We use MobTech ShareSDK service to provide social sharing and third-party login functions. MobTech Privacy Policy
(d) Third-party login platforms: Before using the functions of the corresponding platform, you confirm that you have carefully read the user agreement and related privacy policy of the third-party service.
(e) Health Connect: After obtaining your authorization, we will write some of your data to Health Connect, including steps, sleep, heart rate, blood pressure, blood oxygen, body temperature, and other data types. When using information obtained from Health Connect, we will comply with the Health Connect permission policy, including 'limited use' requirements.
We may use your personal information for the following purposes:
(a) Calculate athletic and health outcomes for display in the app and/or device.
(b) Physical condition analysis based on your personal physical data and device-recorded data.
(c) Provide app services — synchronizing data recorded in the device to the app.
(d) Display caller information when you receive an incoming call or text message (on supported devices).
(e) Display music information when you use the music control function (on supported devices).
(f) Determine if your phone is compatible with the app.
(g) Provide alarm clock reminder function via device vibration.
(h) Bluetooth camera — control the camera through some devices that support this function.
(i) Provide women's health functions — record and view menstrual period information, and provide predictions and reminders.
(j) Display sleep information — calculate and analyze your sleep situation, including sleep score, sleep time, REM stage, and sleep breathing quality.
(k) Provide network-related services based on different network types and signals.
(l) Statistical analysis — we conduct statistical analysis on our services or equipment, and may share statistical data (which does not contain any personally identifiable information) with the public or third parties.
(a) Access: After installing and logging into "FitCloudPro", your personal information saved on the cloud will be automatically downloaded and synchronized to your phone. You can access your exercise data, health data, nickname, avatar, gender, date of birth, height, weight, and exercise settings through the app.
(b) Right to correction: You can modify and update your nickname, avatar, gender, date of birth, height, weight, and exercise settings on the "My" page.
(c) Right to deletion: After you stop using certain functions of "FitCloudPro", we will stop collecting your personal information related to those functions. We will delete or anonymize your personal information immediately after you delete your account.
(d) Account cancellation notice: Please keep in mind that canceling an account is an unrecoverable operation. After cancellation, you will not be able to retrieve any exercise data, health records, sleep records, or exercise records under your account. Associated third-party services (Apple Health, Google Fit, WeChat Sports) will also not be updated.
If you have any questions or suggestions, please contact us at: [email protected]