Why doesn't the screen light up when I raise my wrist? | FitCloudPro - Smart Watch App

Please check the following:

Check if the raise-to-wake feature is turned off in the App, and if the time settings match your needs. After Bluetooth connection, in FitCloudPro's [Device] page, enable [Raise to Wake] and set the time period that suits your needs for wrist-raise screen activation.
Check if the device's Do Not Disturb mode is enabled, as the screen won't light up with wrist raises when DND is on.
When you want to check the time, raise your wrist to face yourself.

If none of the above methods solve the problem, please try taking photos of your watch's system information and screenshots of your phone's system information, then send them to us through the feedback feature in the App. When contacting us, please provide as much relevant information as possible to help us better solve the problem.

Please check the following:

Check if the raise-to-wake feature is turned off in the App, and if the time settings match your needs. After Bluetooth connection, in FitCloudPro's [Device] page, enable [Raise to Wake] and set the time period that suits your needs for wrist-raise screen activation.
Check if the device's Do Not Disturb mode is enabled, as the screen won't light up with wrist raises when DND is on.
When you want to check the time, raise your wrist to face yourself.